WHITE LOTUS LIVERY: PRIVACY POLICY

1. Commitment to Privacy

At White Lotus Livery, your privacy, security, and discretion are our highest priorities. We understand that our clientele expects absolute confidentiality, and we uphold this with uncompromising integrity. All personal, financial, and travel information is protected under the strictest privacy standards in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable North American data protection laws.

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2. Information We Collect

To provide our bespoke transportation and concierge services, we may collect:

• Personal information (name, contact details, preferences, etc.)

• Travel details (pickup and drop-off locations, itineraries, flight information)

• Payment information (processed securely through encrypted third-party platforms)

• Communications (emails, texts, or calls to confirm or customize bookings)

We do not collect or store any unnecessary information, and we never sell or share your data for marketing purposes.

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3. Use of Information

We use collected data solely to:

• Confirm, manage, and provide transportation services

• Maintain safety and quality standards

• Communicate essential updates about bookings or itineraries

• Improve client experience through confidential feedback

All information is handled with the principle of minimum necessary use.

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4. Data Storage and Security

• All digital information is stored on encrypted Canadian servers or equally secure North American equivalents.

• Access is restricted to authorized, background-checked personnel only.

• We implement end-to-end encryption for communications, data transfer, and payment processing.

• Physical documents (if any) are securely stored and shredded after use.

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5. Confidentiality and Discretion

• Client identity, itinerary, and associated details are treated as strictly confidential.

• Chauffeurs and staff sign non-disclosure agreements (NDAs) ensuring absolute privacy at all times.

• Vehicles are equipped with no-recording policies—no dash cameras, microphones, or tracking devices without client consent.

• Conversations and travel details remain entirely private.

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6. Information Sharing

We do not share personal information with third parties unless:

• Required by law or court order

• Necessary for essential service delivery (e.g., a trusted affiliate or airport authority)
  All partners and affiliates are contractually bound to equal or greater privacy standards.

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7. Client Rights

You may at any time:

• Request access to or deletion of your personal information

• Update or correct any details

• Withdraw consent for data collection

• Inquire about our data handling practices

Requests can be directed to info@whitelotuslivery.com.

8. International Travel

When operating across North American borders, we ensure all cross-border data transfers comply with Canadian, U.S., and international privacy laws, maintaining encryption and security integrity.

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9. Updates to Policy

We may update this policy to reflect changes in law or best practices. The latest version will always be available on our website.

White Lotus Livery – Company Guarantee

At White Lotus Livery, we guarantee:

1. Absolute Discretion – Your identity, itinerary, and communications are never disclosed.

2. Uncompromising Security – Every booking, payment, and transfer is encrypted and safeguarded.

3. Professional Integrity – Our chauffeurs and staff are vetted, trained, and bound by confidentiality.

4. Exceptional Comfort – Only premium, meticulously maintained vehicles are used.

5. Peace of Mind – You are protected by our “Privacy First Guarantee”: if a breach of confidentiality ever occurs due to our fault, you will receive a full refund and a formal resolution report within 48 hours.

Because at White Lotus Livery, your journey is more than transportation—it’s trust, luxury, and discretion perfected.